The Inclusive
Insurance Navigator
Your guide to creating insurance products and markets that work for everyone.
Explore the Inclusive Insurance Navigator
This Navigator brings together more than a decade of global lessons and condenses them into practical tools and examples you can use right away. Choose the path that best fits your organization, your market, and your goals.
-
ExploreUsing the Navigator and preparing for the work
In this section, you’ll learn how to organize your internal working group, bring the right mix of skills and perspectives to the table, and prepare for a truly client-centric journey.
-
ExploreConducting market research
Market research defines your value proposition and ensures your products respond to real client needs.
-
ExploreDesigning products and processes
During this stage, your working group comes together to transform market research insights into real product concepts.
-
ExploreSelling the product
In this section, you’ll learn how to turn insights from your research into a marketing and sales strategy that creates lasting customer relationships.
-
ExploreServicing the product
In this section, you’ll learn how to design strong post-sales support systems from the very beginning, so clients feel supported, informed, and empowered to use the product when they need it most.